Our Resident Expert...
Nancy is a respected specialist, trainer and consultant in the field of volunteer management. Her varied and extensive background includes 15 years as Executive Director of a nonprofit organization and six years managing community outreach and volunteers in a government agency. She has taught college and university classes on the management of volunteer programs for Washington State University, the University of Washington, Concordia College, Lewis and Clark College, and Portland State University.
Nancy is a long time member of the Association for Volunteer Administration, the Association for Research on Non-Profits and Voluntary Action, the World Futurist Society, and American Association of Adult and Continuing Educators. She is the author of numerous books (see Volunteer Today Bookstore) and chapters in The Jossey-Bass Handbook of Nonprofit Leadership and Management, The Volunteer Management Handbook, and Managing Volunteer Diversity. She has authored numerous articles in magazines and scholarly journals.
Nancy's clients include Points of Light Foundation, American Symphony Orchestra League, U.S. Department of Defense, Chicken Soup Brigade (AIDS support network), United Way, Michigan Department of Social Services, Kennedy Center for the Performing Arts, Oklahoma Society of Directors of Volunteer Services, Delta Society, American Humane Association, Texas Association of Symphony Orchestras, Oregon State Long-Term Ombudsmen, Boeing, General Telephone, Asotin County Housing Authority, Washington Education Association, Americorps and many more.
Nancy is well known for tailoring workshops and consulting work to the needs of the client. Her workshops are never "canned". Her training as an adult educator is applied in workshops and consulting work to guarantee fun and practicality.
Here are some comments from individuals who have been in Nancy's workshop and/or consulting sessions:
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"Nancy's emphasis on adult education principles results in classes that work. She brings energy and a can-do attitude that helps the beginner believe that she/he can learn and helps the advanced student recognize new learning vistas."
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"Nancy was exceedingly well organized, dynamic, quite at ease working in a classroom and she expected each of us to contribute to the overall learning of all in attendance. Her style was participatory, engaging, supportive, humorous, and empowering."
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"As expected, your work with the Fellows was terrific. And I continue to learn from you every time I work with you."
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"After reading/studying some of Nancy's work, it was great to see that she is a real person who balances the academic and the practical approach to the subject of volunteerism."
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"Applause dear to the heart of any teacher is hearing that ideas presented were useful, and that is the word I pass on to you: Our Board Treasurer, who was present at your afternoon session, has already put some of your ideas to work with her staff. She is manager of a U.S. Bank branch."
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